Terms and Conditions
Welcome to Cyclecity. By accessing and using our website, you agree to comply with and be bound by these terms and conditions. We reserve the right to modify these terms at any time without prior notice. All product prices and availability are subject to change. We strive to ensure the accuracy of product descriptions and prices, but errors may occur. All content on this website, including text, images, and logos, is our property and protected by intellectual property laws. We offer a 30-day return policy for unused items in their original condition. Shipping costs and estimated delivery times are provided at checkout. We accept various payment methods and require full payment at the time of purchase. Your use of our website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
Pricing Policy:
At Cyclecity, we strive to offer competitive and transparent pricing on all our products. Prices are subject to change based on market conditions, supplier costs, and promotions. All prices listed are in [Currency] and include applicable taxes unless otherwise stated. Shipping costs are calculated at checkout based on the delivery method and location. We reserve the right to correct any pricing errors or inaccuracies on our website. Discounts and promotions are applied according to specific terms and are valid for a limited time. For any questions regarding pricing or offers, please contact our customer service team.
- Transparency: All product prices are displayed in [Currency] and include applicable taxes unless otherwise noted.
- Shipping Costs: Calculated based on delivery method and location, and added at checkout.
- Price Changes: Prices are regularly reviewed and may be adjusted to reflect current market conditions and supplier costs.
- Pricing Errors: We reserve the right to correct any pricing errors or inaccuracies found on our website.
- Discounts and Promotions: Applied according to specific terms and may change periodically.
- Customer Inquiries: For questions or issues regarding pricing, please contact our customer service team.
At Cyclecity, we aim to ensure a smooth ordering experience. Orders are placed through our website and are confirmed via email. Processing typically takes [X] business days. Payment is required at checkout, and orders are processed only after payment confirmation. Changes or cancellations can be made within [X] hours of placing the order by contacting customer service. Shipping costs and delivery times are calculated at checkout, with tracking information provided once shipped. For any issues, such as missing or damaged items, please reach out to us within [X] days of receiving your order. For returns or exchanges, follow our return policy guidelines. Thank you for shopping with us!
- Order Placement: Orders can be placed through our website. Ensure all information is accurate before submitting.
- Order Confirmation: After placing an order, you will receive a confirmation email with details of your purchase.
- Processing Time: Orders are typically processed within [X] business days. You will be notified if there are any delays.
- Payment: Payment must be completed at checkout using the accepted methods. Orders will not be processed until payment is confirmed.
- Order Changes: Once an order is placed, changes or cancellations can only be made within [X] hours. Contact customer service immediately for assistance.
- Order Issues: If you encounter any issues with your order, such as missing or damaged items, please contact our customer service team within [X] days of receipt for resolution.
- Returns and Exchanges: Follow our return policy for instructions on how to return or exchange items.
Certain products and promotions may be subject to additional terms and conditions beyond our standard policies. Special terms may include limited-time offers, exclusive discounts, or product-specific restrictions. To claim a warranty, please contact our customer service team with your purchase details and a description of the issue. We may require proof of purchase and photos of the defect. Warranty coverage does not extend to damage caused by misuse, accidents, or unauthorized repairs. For full warranty terms and conditions, please refer to the manufacturer’s warranty information included with your product.
- Promotions: Promotional offers are valid for a specified period and cannot be combined with other discounts unless stated otherwise.
- Product Limitations: Some items may have limitations on returns, exchanges, or warranty coverage.
- Pre-Orders: Pre-ordered items will be shipped once they become available. Expected shipping dates are estimates and may vary.
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at support@cyclecity.com or +44 123 456 789
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